Your comments and suggestions are important to us, please click on the link below and complete the form to send them to us.

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

If you have a formal complaint please see our complaint section.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete the complaint form (link below) and hand it in to reception and the practice manager will deal with your concerns appropriately.

Please mark your written complaint ‘Private and Confidential’ and send it to: The Complaints Manager, Whitchurch Health Centre.

Alternatively you may collect a form from the surgery if you do not have access to a printer.

Complaint Form