With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
UPDATED COVID-19 GOVERNMENT GUIDANCE
The new national restrictions are rules that apply to everyone and which everyone must follow. The full details of these rules and around shielding and COVID-19 can be found here
For shielding support, the new online service can be found here
Practice COVID Information updates -
With Covid-19 spreading at such a dangerous rate and the pressure on the hospitals we need to be even more mindful of protecting our local services. Can I therefore please remind everyone that coming to the surgery with even the mildest hint of the virus could have a devastating effect on us and even close us down. Please tell us if you have any symptoms before any appointment as we may still be able to see you but in a safe way.
We are very excited that we, as part of the SWIFT PCN (Primary Care Network) Covid vaccination site will go live in the Knowle Healthy Living Centre from Friday 15th January 2021.
We know patients are very keen to get their jab but please wait until you are invited to book an appointment, please DO NOT phone us or go the Healthy Living Centre as this will delay our booking process – we will be working very hard to get all our patients aged 80 or over jabbed this weekend. If you need further information about the rollout of the vaccine please DO NOT phone the practice but go to the Government Web site, as the roll out is dictated by Central Government and NHS England.
Thank you to all the SWIFT practices, the Healthy Living Centre, the CSU IT department and NHS property services who have all worked so well together to get the site up and running in such a short time
18/1/21 - “Over Friday 15th
& Saturday 16th
the SWIFT PCN vaccinated approximately 1,
400 over 80’, care home residents & staff and front line workers, what a fantastic achievement. We got off to a bit of a slow start on Friday as it was new to all of us and I would like to thank the patients of all our practices for your understanding, but once we got going there was no stopping us. This week we will be running clinics on Tuesday 19th
, Wednesday 20th
, Friday 22nd
and Saturday 23rd
, vaccinating as many of our 75-79 population as we can and 1,000 front line secondary care workers. If you are in this cohort and you do not receive a call please do not worry we will get to you eventually. Please do not call us as we need our phone lines free to call you.
If you think you should be receiving a vaccine because you are clinically vulnerable, please check the Government Website for information as we are only given the same information as you, please do not call the practice. Again, a huge thankyou to everyone who gave up their time and worked tirelessly to make it
such a great success, and to those who have volunteered to give up their time in the coming weeks.”
“We are pleased to announce that last week SWIFT PCN vaccinated over 2200 people, that’s approximately 3600 patients, care home residents & staff and front line workers in the last 2 weeks, an amazing achievement. We have enough AZ vaccine available to jab our housebound and are planning on vaccinating them in the near future. We will put another notice out on face book as soon as we have more information. Our vaccination campaign is dependent on the availability of the vaccine and to date we are not expecting any further deliveries, we will let you know as soon as we have any further information. Can I say a big thank you to all our staff who are working over and above to deliver the covid vaccination campaign, whilst still keeping our service going. Well done everyone.”- Julie Welch
28/1/21 - We have now started calling our registered housebound patients to arrange their Covid vaccinations. Please do not contact us directly to make an appointment, this information will be on your records and we will be in touch with you when it is your turn.
We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.
It’s easy to use and only takes 10 minutes - just click on this link
(If this link does not open when you click on it, just copy and paste it into your web browser.
Please pass details of the Germ Defence website to your friends and family. There’s a button at the bottom of the Germ Defence website for sharing by social media.
If you’d like to know more:
- Over 20,000 people previously took part in research about Germ Defence
- People who followed the advice in Germ Defence had fewer and less severe illnesses - and so did the people they lived with
- Results of the study were published in The Lancet medical journal
- Germ Defence has been updated with COVID-19 advice to help prevent a wave of COVID-19 and ‘flu this Autumn/Winter
Information about how the Germ Defence website is being evaluated is available here
If you have been asked by a clinician to complete a medication review, please click to complete our Medication Review Letter , print this out and hand this back to Reception.
2020/21 Flu Campaign
We are now opening our appointments for this year’s flu campaign. Please click here to see if you are eligible for a flu vaccination and if so when we will be running a clinic suitable for you.
PLEASE READ THE LATEST PRIVACY NOTICE DUE TO COVID-19 HERE:
NHS Health at Home
The Coronavirus (COVID-19) outbreak means you should stay at home as much as possible, but it’s still easy to get NHS help using your smartphone, tablet or computer. Please visit this link for more information https://www.nhs.uk/health-at-home/
It is very important that you still contact your GP surgery if you are unwell and attend appointments at the hospital for ongoing treatments unless you have been told not to.
You must still go to hospital in a serious or life-threatening medical emergency, or if you are feeling very unwell, but please ensure you follow Coronavirus guidance before attending A&E.
If you are attending the practice for a face to face appointment or to collect prescriptions please ensure you wear a face covering or mask. We will not be able to supply you with a face mask as we have limited access to PPE and have to ensure we keep it to protect our Practice team.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Domestic Abuse Campaign
The Home Office is running a domestic abuse campaign, raising awareness of the support and advice currently available. They are grateful for all the support received so far from the NHS stakeholders and would appreciate if you could share the campaign assets with your networks and include a link on your website to the campaign page: gov.uk/domestic-abuse. Further information and online assets are available here
What does Armada Family Practice Offer?
Our First Contact Practitioner Service offers specialist musculoskeletal assessments for a variety of problems. This commonly includes:
- Low back pain
- Shoulder pain
- Knee pain
- Hip pain
- Tennis elbow
- Hand pain
- Planter Fasciitis and foot pain
We have a particular interest in injection therapy (steroids and anaesthetics). This treatment has proven popular with our patients. They are now able to access quick timely injections, which have helped improve their quality of life significantly.
As part of the service we can also provide patients with simple exercises and advise. This can be very helpful in the early stages of their recovery. Discussing and prescribing certain medications is also available within the service.
Our service is very easy to access. Simple call Armada Family Practice on 01275 832285 and ask to book a telephone consultation with a First Contact Practitioner and we will be happy to help.
Please see our Self Care tab at the top of our page with more information on the above problems.
Patient Access -
Patient Access allows you to order your repeat prescriptions and book GP appointments online. You will need to ask for your registration details at reception, please bring photo ID to do this. When you have your registration document click on the 'Patient Access' icon below. Enter the details in the registration area.
Please note our online bookable routine appointments are released at 8am and 2pm weekdays. (Appointments not currently available to book online due to Covid - please call the surgery if you require an appointment)
The registration will need to be completed within 14 days of asking for the document otherwise the information will expire. If this happens you will have to come back in with your ID and ask for a new one.
GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.
Discover what is going on in your local community and improve your health and wellbeing
Free phone 0808 808 5252
- Find out about activities happening locally! Join in, get active and be creative with hundreds of things happening every day around Bristol for everyone.
- Well aware has details of local organisations, community hubs and services that can offer health and wellbeing support, care, advice, learning and development.
- There are many support groups running that you can find on well aware for specific needs, medical conditions or to help your emotional health. Find out where and when they are running and who to contact to join.
- Every day there are events happening around your area and most of them are free! If you don’t use the internet call our team and we can search for you
Information and advice for all ages from babies to young adults.
Worried about your child's behaviour or mental health and not sure what's normal ? Wondering whether to see your GP ?
Perhaps you've been referred to specialist services but there is a long wait ..... or perhaps you've been told the problem isn't quite serious enough to be referred. You've come to the right place! Click on the age group and then scroll down to find your topic
Prescribing of over the counter medicines is changing
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.Please help the NHS to use resources sensibly.
You may still be prescribed a medicine for a condition on the list if:
• You need treatment for a long-term condition, e.g. regular pain relief for chronic arthritis or inflammatory bowel disease.
• You need treatment for more complex forms of minor illnesses e.g. migraines that are very bad and where over the counter medicines do not work.
• You need an over the counter medicine to treat a side effect of a prescription medicine or symptom of another illness, e.g. constipation when taking certain painkillers.
• The medicine has a licence which doesn’t allow the product to be sold over the counter to certain groups of patients. This could include babies, children or women who are pregnant or breast-feeding.
• The person prescribing thinks that a patient cannot treat themselves, for example because of mental health problems or severe social vulnerability.
Care Navigation is an NHS initiative supporting active signposting in General Practice.
You may wonder why you are being asked questions like 'What is the reason for your call today?' or 'Can you give me a brief outline of the problem?' when enquiring at Reception for an appointment. Due to the many different services offered and pathways available to help, it is extremely important to us that your problem is solved in the most efficient way possible. Please click here to find out more.
Self Care and Over the Counter Medicine
As individuals it is important that we are educated on how we can look after minor ailments that may come our way at home. The practice of Self Care helps to teach us how we manage these and if required, at what point we seek medical attention, should this be from a pharmacy, nurse practitioner or a GP. Please click here for more information.
(Site updated 25/02/2021)