Practice News

23rd Aug

Important changes to routine and non-urgent blood test appointments

All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.

We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.

Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change:

Keep checking our Facebook for regular updates – we will be sharing the latest patient information here as soon as we receive it.
Check your phone for messages from us – we will also be using our patient text service to keep people informed.
Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.
Do get in touch if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review
The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.

We would also like to take this opportunity to remind you of the wider resources available locally to support you, including the emotional support line for those experiencing anxiety or distress. You can find more here: 

23rd Jun

BNSSG Healthier Together Open Letter

Healthier Together is the Bristol, North Somerset and South Gloucestershire (BNSSG) Integrated Care System (ICS) which represents ten partner organisations shaping the future of local health and care services. They have written an Open Letter for everyone within BNSSG.

Please read here - June open letter v3 2021 FINAL.pdf