01275 832285
Monday to Friday 08.30 - 18.30

How to order medications?

Repeat Prescriptions
If you take medication on a long term basis, you can request a repeat prescription by using following options

  • Online Access - To use the online system you will need to register using a print-out supplied at the surgery. Simply come into the surgery and request a 'Patient Access PIN' at reception. For security reasons we require ID to confirm your identity (e.g. Passport/Driver's Licence/Utility bill). The service is only available to those aged 16+.
  • NHS app - NHS App - NHS (www.nhs.uk)
  • Repeat Prescription Slip - There is a black box in our lobby and on the main gate for when we are closed.
  • Email us at bnssg.scripts.armada@nhs.net

We do not accept telephone requests for repeat prescriptions due to the possibility of confusion and mistakes.

Pharmacists

Your local pharmacist will be able to give you free health advice and you don't need an appointment. Contact numbers for the local pharmacies are:

  • Bristol Pharmacy - 01275 839865
  • Asda Pharmacy (Whitchurch) - 01275 894610
  • Hengrove Pharmacy - 0117 3005446
  • Tesco (Brislington) - 0345 677 9079
  • Boots (Imperial Park) - 0117 9642197

Electronic Repeat Dispensing

Electronic Repeat dispensing allows as batch of prescription to be sent to your pharmacy in one go. You can then collect you medication at the interval chosen by your GP ( usually every 56 day days or 28 days) without having to order you prescription each time. This works best for patient on stable medication which are collected at regular intervals. Electronic Repeat Dispensing makes it quicker and easier for you to get your medication as you will not need to order it each time.

Further information is available from you pharmacy or https://www.nhsbsa.nhs.uk/pharmacies-gp-practices-and-appliance-contractors/prescribing-and-dispensing/electronic-repeat-dispensing-erd/erd-information-patients.

When will my prescription be ready?

We require 72 hours (3 working days) to have your prescription ready. The 'working days' are when the surgery is open (Monday - Friday).

Received in the surgery before 12pm Ready to collect in the surgery after 1pm Ready to collect from your pharmacy*
Monday Thursday Friday
Tuesday Friday Following Monday
Wednesday Following Monday Following Tuesday
Thursday Following Tuesday Following Wednesday
Friday Following Wednesday Following Thursday

* If you have nominated a pharmacy where you collect from you may need to allow extra time.