Carers Advice

Are You a Carer?

(Before reading this section, please note: people employed to give care i.e. care assistants, care workers, nursing staff, etc are not included in this definition of carers, nor are people who work for organisations on a voluntary basis).

If you are please let us know via the online form opposite - we may be able to help you.


Register a Carer

Useful Organisations

  • Carers Support Centre; Carersline 0117 965 2200:        

Website provides information, advice and services focussed on supporting carers

  • Bristol City Council Health and Social Care; Care Direct 0117 922 2700:

Website ; provides information, advice, assessment and commissions and arranges care and support services

  • Black Carers Project; 0117 314 4664                      

Website ; provides information, advice and services supporting carers from black and minority ethnic communities

  • Carers’ Support Centre Young Carers; 0117 939 2562:                                   

Website ; provides information, advice, services and activities focussed on supporting young carers

  • Rethink Carers Service; 0117 353 2042: Website ; provides support services for carers of people with mental health issues
  • Well Aware; 0808 808 5252

Website ; provides information on health, wellbeing and

  • Carers UK - They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone. Telephone: 020 7378 4999


Community Resources

  • Cedar Community Care (formerly Crossroads Care Bristol North); 0117 983 9955:       Website ; provides home based short breaks services for carers in North Bristol
  • Crossroads Care Bristol South; 0117 353 3135:                                   

Website ; provides home based short break services for carers in South Bristol

  • Dhek Bhal; 0117 955 6971:                                                                  

Website ; provides support to carers principally from Bristol’s South Asian communities

  • Bristol and Avon Chinese Women’s Group; 0117 935 1462;                

Website ; provides support to carers from Bristol’s Chinese communities

  • Carers Direct; 0808 8020202;

Website ; provides a free national service offering information, advice and support for carers.

NHS Links

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the person you care for

    Advice and information on helping the person you look after get the benefits that they are entitled to

  • Death and benefits

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Managing someone's legal affairs

    Advice for when carers find they have to take over the legal affairs of the person they are looking after

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

  • Personal and household finance

    Advice on keeping a tight rein on household and personal finance for carers

  • Social fund


  • Tax credits

    Information on claiming tax credits and whether you might be eligible