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We are open on Friday 8th May for telephone calls between 8:30am – 6:30pm

IF YOU HAVE A FEVER, COUGH OR SHORTNESS OF BREATH (even if you have NOT travelled or have been in contact with someone who has) PLEASE DO NOT ENTER THE PRACTICE AND CALL US ON 01275 832 285 FOR TELEPHONE ADVICE FROM A CLINICIAN.


Our Doctors and Nurse Practitioners provide an emergency telephone advice line, so if you are looking for emergency advice only, please call the surgery between 2pm-4.30pm and leave your details and a brief summary of the problem. A clinician will return your call within 24 working hours. Please provide a telephone number where we can reach you between 9am and 6pm.


Information for Carers

Content Supplied by NHS Choices

Are You a Carer?

(Before reading this section, please note: people employed to give care i.e. care assistants, care workers, nursing staff, etc are not included in this definition of carers, nor are people who work for organisations on a voluntary basis).

If you are please let us know - we may be able to help you 

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Useful Organisations

  • Carers Support Centre; Carersline 0117 965 2200:        

Website provides information, advice and services focussed on supporting carers

  • Bristol City Council Health and Social Care; Care Direct 0117 922 2700:

Website ; provides information, advice, assessment and commissions and arranges care and support services

  • Black Carers Project; 0117 314 4664                      

Website ; provides information, advice and services supporting carers from black and minority ethnic communities

  • Carers’ Support Centre Young Carers; 0117 939 2562:                                   

Website ; provides information, advice, services and activities focussed on supporting young carers

  • Rethink Carers Service; 0117 353 2042: Website ; provides support services for carers of people with mental health issues
  • Well Aware; 0808 808 5252

Website ; provides information on health, wellbeing and

Community Resources                           

  • Cedar Community Care (formerly Crossroads Care Bristol North); 0117 983 9955:       Website ; provides home based short breaks services for carers in North Bristol
  • Crossroads Care Bristol South; 0117 353 3135:                                   

Website ; provides home based short break services for carers in South Bristol

  • Dhek Bhal; 0117 955 6971:                                                                  

Website ; provides support to carers principally from Bristol’s South Asian communities

  • Bristol and Avon Chinese Women’s Group; 0117 935 1462;                

Website ; provides support to carers from Bristol’s Chinese communities

  • Carers Direct; 0808 8020202;

Website ; provides a free national service offering information, advice and support for carers.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website