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Noticeboard

IF YOU HAVE A FEVER, COUGH OR SHORTNESS OF BREATH (even if you have NOT travelled or have been in contact with someone who has) PLEASE DO NOT ENTER THE PRACTICE AND CALL US ON 01275 832 285 FOR TELEPHONE ADVICE FROM A CLINICIAN.

CHANGES TO THE ADVICE LINE

Our Doctors and Nurse Practitioners provide an emergency telephone advice line, so if you are looking for emergency advice only, please call the surgery between 2pm-4.30pm and leave your details and a brief summary of the problem. A clinician will return your call within 24 working hours. Please provide a telephone number where we can reach you between 9am and 6pm.

PLEASE BE AWARE THE NEW CLOSING TIME OF THE ADVICE LINE IS 4.30PM NOT 5.30PM

Named & Accountable GP

As part of our NHS Contract we have been asked to provide each patient with a "Named and Accountable GP".  In fact we have been doing this for a long time, with each patient having a "usual GP" noted on our clinical system.  Each patient must be notified of their Named GP.

Having a Named GP does not mean that you can only see that doctor when you come to the surgery.  You can continue to see any of the doctors, as you do already.

In most cases your Named GP will be the doctor you most often see at the surgery and the one who knows you best.  This doctor will also be the one who receives any hospital correspondence about your care.  We operate a "buddy" system to cover this work when your doctor is absent.

If you have not received any notification and want to know who your named/ accountable GP is, please contact the surgery to find out about.  The reception staff can give you this information.



 
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