Current phone line problems
We are still experiencing difficulties with our telephone lines. It is an issue with our telephone provider and they are working hard to get the problem fixed as soon as possible. We thank you for your patience. Date 11/09/2018.
RECRUITING – RECEPTIONIST
Main duties will include receiving patients at the counter and issuing appointments, dealing with patients queries and telephone switchboard duties – including booking appointments onto the main EMIS computer.
16 Hours comprising of two 5 hour weekday shifts and one 6 hour Saturday shift. Weekday Shift patterns includes a regular mixture of 8:15am, 1:30pm and 2:45pm start times (which may be subject to change)
Starting hourly rate £7.90 rising over 2 years with training.
If you think you have the skills/qualities we are looking for and the personality to work in such a busy, sometimes stressful environment then we would like to meet you – please pick up an application form at Reception. Closing date 26/09/2018
Reception application form - closing date 26/09/18
We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Speak to a member of the practice team to find out more.
Armada Memory Café
Did you know we run a Memory Café?
The Memory Café was set up for people with memory loss and for the person who cares for them.
The café provides an informal social gathering with the opportunity to meet others over a hot drink.
We aim to have a guest speaker at most sessions and we also have activities which can include reminiscing through music, singing, quizzes, raffles etc.
The café runs on the second Wednesday of each month from 10am-12.00 o’clock here at Whitchurch Health Centre.
Pre Chemotherapy Bloods requested by Secondary Care
I would like to make you aware of the South Bristol General Practice Policy regarding the taking of Chemotherapy blood tests.
The Practice does not undertake blood tests for the hospital unless they are part of specified ongoing treatments involving INRs for warfarin management, methotrexate or one of a very limited number of drugs prescribed by GPs under specific shared care advice from consultants.
All tests that are required by the hospital must be undertaken by the hospital and you should be booked in to see a hospital phlebotomist.
Why is this?
The clinician who requests the test is responsible for reading the test results correctly. The reason a person may be under a consultant at a hospital is for specialist advice. A GP practice cannot and should not do these blood tests as the result would come back to the GP and not the specialist as they should do. We have a duty of care to our patients and cannot take responsibility for reading the test results for a specialist consultant.
Some drugs (eg Chemotherapy) may only be prescribed by hospital consultants because they require specialist monitoring blood tests and so for your safety, such blood tests should be taken by the consultant’s team, eg hospital phlebotomist.
This will take effect for new cancer patients from the 1st March 2018. If you are already having your chemotherapy bloods monitored by the practice we will continue to do so, if this changes we will let you know.
For and on behalf of the Armada Family Practice,
Mrs Julie Welch
Practice Manager/Managing Partner
Cervical Screening -
NHS Cervical screening helps prevent cervical cancer. Cervical cancer happens when cells in the cervix grow in an uncontrolled way and build up to form a lump. Cells can eventually spread to other parts of the body and become life-threatening.
What is Cervical Screening?
Cervical screening (which can be known as ‘smear test’ Involves taking a small sample of cells from the surface of your cervix. The sample is sent to a laboratory and checked under a microscope to see if there are any abnormal cells. Abnormal cells are not cancer, but they could develop into cancer if they are left untreated.
Depending on the result of your test, your sample may be tested for the types of human papillomavirus (HPV) that can cause cervical cancer.
Please call us or visit our reception to book your appointment.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Emis Access allows you to order your repeat prescriptions and book GP appointments online. You will need to ask for your registration details at reception, please bring photo ID to do this. When you have your registration document click on the 'Patient Access' icon below. Enter the details in the registration area.
The registration will need to be completed within 14 days of asking for the document otherwise the information will expire. If this happens you will have to come back in with your ID and ask for a new one.
Download the Handi App
The HANDi App aims to provide advice and support to parents and carers when your child is unwell.
It offers simple and straightforward advice on what to do and who to contact, including illness-specific home assessment guidelines for six common childhood illnesses:
- Diarrhoea and vomiting
- High temperature
- Chesty baby (Bronchiolitis)
- Chesty child (Wheeze and Asthma)
- Abdominal pain
- Common newborn problems
Each of the six illnesses has a home care plan to help you provide the best support for your child, and give you confidence in caring for them when they are unwell.
(Site updated 17/09/2018)